{"id":437,"date":"2023-05-06T16:13:07","date_gmt":"2023-05-06T16:13:07","guid":{"rendered":"https:\/\/www.mindtickle.com\/?post_type=customer_stories&#038;p=437"},"modified":"2024-03-22T10:08:58","modified_gmt":"2024-03-22T10:08:58","slug":"chownow-revolutionizes-new-hire-training-with-mindtickle","status":"publish","type":"customer_stories","link":"https:\/\/www.mindtickle.com\/customer-stories\/chownow-revolutionizes-new-hire-training-with-mindtickle\/","title":{"rendered":"ChowNow Revolutionizes New Hire Training with Mindtickle"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"437\" class=\"elementor elementor-437\" data-elementor-post-type=\"customer_stories\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f0cca21 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"f0cca21\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-35d413c\" data-id=\"35d413c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f855015 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"f855015\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-acb52e0\" data-id=\"acb52e0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a73fe7 elementor-widget elementor-widget-heading\" data-id=\"7a73fe7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">About ChowNow<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6990f68 elementor-widget elementor-widget-text-editor\" data-id=\"6990f68\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>ChowNow is an online food ordering platform that connects customers with local independent restaurants in the US. The marketplace helps with fair ordering for restaurants and diners and provides restaurant partners with key customer insights and marketing support.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-466c12d elementor-widget elementor-widget-heading\" data-id=\"466c12d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The challenge<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0434fd5 elementor-widget elementor-widget-text-editor\" data-id=\"0434fd5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>When the pandemic hit, local independent restaurants were in need of a fast and easy solution for customer online ordering.<\/li><li>ChowNow began receiving a multitude of inbound inquiries about its platform and its go-to-market organization needed to catch up.<\/li><li>As the sales team continued to grow, there was a recognition of the need for impactful training with remote reps all over the country.<\/li><li>Cole Lindbergh, Sales Enablement Manager, Revenue Operations at ChowNow, recognized the need for an impactful training program to get new remote reps on board and ramped up quickly while trying to maintain the energy of the in-office sales floor.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffe23ca elementor-widget elementor-widget-heading\" data-id=\"ffe23ca\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The solution<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8af3a16 elementor-widget elementor-widget-text-editor\" data-id=\"8af3a16\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>In an effort to reduce the time it takes for a new hire to close their first deal, Lindbergh and his team implemented Mindtickle to develop a robust \u2014 and fun \u2014 new hire training program that didn\u2019t only impart company, product, and competitive knowledge, but also pushed the newest reps on the team to connect and collaborate with their peers.<\/li><li>Feedback and lots of internal meetings helped to maximize training impact and retention.<\/li><li>Working with sales managers, Lindbergh pulled documentation and feedback across teams to create a cohesive narrative that ultimately shaped learning paths.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-daf4971 elementor-widget elementor-widget-heading\" data-id=\"daf4971\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The impact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f32f84 elementor-widget elementor-widget-text-editor\" data-id=\"3f32f84\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Established formalized new hire training<\/li><li>75% of new reps closed their first deal 20 days faster<\/li><li>Increased engagement across the remote team<\/li><li>Drove productive and impactful manager-rep conversations<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Right now, we have to be very adaptable to things that are changing. 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There is still this propensity to make a PowerPoint but that just doesn&#8217;t work for training anymore.<\/p>\n","protected":false},"featured_media":439,"template":"","meta":{"_acf_changed":false,"_genesis_block_theme_hide_title":false,"_links_to":"","_links_to_target":""},"customer_stories_tax":[69],"customer_stories_tag":[70],"customer_stories_taxo":[47],"location":[],"video_testimonial":[],"class_list":["post-437","customer_stories","type-customer_stories","status-publish","has-post-thumbnail","hentry","customer_stories_tax-restaurant-tech","customer_stories_tag-new-hire-training","customer_stories_taxo-47","post","with-featured-image"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.2.1 (Yoast SEO v25.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Sales Enablement Customer Success Stories | Mindtickle<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mindtickle.com\/customer-stories\/chownow-revolutionizes-new-hire-training-with-mindtickle\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ChowNow Revolutionizes New Hire Training with Mindtickle\" \/>\n<meta property=\"og:description\" content=\"Right now, we have to be very adaptable to things that are changing. 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